Privacy Policy
Premier Watch Repairs Trading Name of PWR Bristol Limited (Company Number: 15741629)
Effective Date: 01 June 2024
At Premier Watch Repairs, we value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our services. By engaging with us, you consent to the terms outlined in this policy.
1. Who We Are
Premier Watch Repairs is a trading name of PWR Bristol Limited, a company registered in England and Wales under company number 15741629. Our registered office is located at Suite 1, Liberty House, South Liberty Lane, Bristol, United Kingdom, BS3 2ST..
2. Information We Collect
We may collect and process the following personal data:
- Contact Details: Name, address, email, and phone number for communication purposes.
- Transaction Information: Details related to the watches you send us for servicing, such as make, model, and repairs requested.
- Payment Information: Bank or payment card details for processing payments securely.
- Online Data: When you visit our website, we may collect cookies, IP addresses, and browsing behaviors.
3. How We Use Your Data
We use your personal data for the following purposes:
- To provide watch repair and restoration services.
- To communicate with you regarding updates on your repairs or inquiries.
- To process payments and issue receipts.
- For internal business operations, including record-keeping.
- To comply with legal obligations.
4. Data Sharing
We will not sell or share your personal data with third parties except:
- With trusted service providers who assist us in delivering our services (e.g., couriers for returning your repaired items).
- When required by law or legal proceedings.
All third parties that process your data are contractually obligated to protect it.
5. Data Retention
We will retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.
6. Your Rights
Under UK data protection laws, you have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Rectify inaccurate or incomplete data.
- Deletion: Request deletion of your data, subject to legal obligations.
- Objection: Opt out of certain uses of your data.
- Data Portability: Request a transfer of your data to another service provider.
To exercise these rights, please contact us at [Insert Email Address].
7. Data Security
We employ industry-standard security measures to protect your personal data against unauthorized access, alteration, or misuse. However, no transmission of data over the internet is completely secure, so we advise caution when sharing sensitive information online.
8. Updates to This Policy
We may update this privacy policy from time to time to reflect legal or operational changes. The updated policy will be posted on our website, and significant changes will be communicated to you.
9. Contact Us
For questions or concerns regarding this privacy policy or your personal data, please contact us:
- Email: customerservice@premierwatchrepairs.com
- Phone: 0333 880 3984
- Address: Reception Office ,Spring House, Bury Hill Lane , Yate Rocks, Bristol, BS37 7QN
Thank you for choosing Premier Watch Repairs. We are committed to safeguarding your privacy.
